Folksonomies 2.0 is a blog article suggesting “faceted tags” are a way of modifying folksonomies so that they are more useful. Interesting idea – a sort of mid-way point between folksonomies and taxonomies.
Folksonomies 2.0 is a blog article suggesting “faceted tags” are a way of modifying folksonomies so that they are more useful. Interesting idea – a sort of mid-way point between folksonomies and taxonomies.
Women, Fire, and Dangerous Things: what categories reveal about the mind by George Lakoff is a hefty tome and a core text in cognitive science. It is 587 pages long, so there are a lot of ideas in there and I am not going to do it justice in this little blog post! Basically, Lakoff starts by bringing together aspects of the work of philosophers such as Ludwig Wittgenstein and J.L. Austin, anthropologists, and psychologists – primarily Eleanor Rosch to show how the notion of meaning being rooted in context rather than in some external objective ideal has risen to prominence since the middle of the last century.
Most important for taxonomists is the work of Rosch, whose experiments in the way people form and understand categories shows that categories do not always conform to the “classical” or “folk theory” of categorisation. Since Aristotle, people have assumed that categories are made by noticing “real” properties of things and grouping things by matching those properties. Rosch showed that people actually form categories in various ways, sometimes by grouping matching properties, but sometimes by taking a “central example” and matching similar things that may not actually share any particular properties (e.g. a desk chair is a more typical kind of chair than a bean bag chair, and the two things don’t really have much in common except that we can see they are both sorts of chair). Other ways to form categories include metaphorical association (e.g. communication as liquid in channels) or by metonymy, where a part of something is taken to represent the whole thing (e.g. hands meaning workers).
The categories we choose are also rooted in our nature as physical beings – our colour categories are dependent on the structure of the eye, for example. We also tend to operate most naturally at an “intermediate” level of specificity – the level of the ordinary everyday objects we interact with – books, chairs, dogs, cats, etc – rather than the more abstract level – furniture, animals, etc – or the more specific – paperback novels, deckchairs, Dalmatians, Felix the cat. Children seem to learn these mid-level terms first, and my instinct is that as taxonomists it is typically the middle levels of granularity that are the most troublesome.
Lakoff uses such experimental evidence to argue against objectivism and in favour of “experiential realism” (or “experientialism”) – that our conceptual systems, including the way we form categories – come from our physical bodies and the social and physical environment we find ourselves experiencing. Truth, categories, knowledge, are not “out there” for us to perceive, but are generated from within our subjective experience. (This means that there is no “right” taxonomy for anything – there are only taxonomies that work in particular contexts.)
There’s more detail in this summary and in Donna Mauer’s presentation on the book.
It also has its detractors – this is one critique that I am still working my way through.
A research paper on web search, which argues that use of websites is not always informational in the classic information retreival sense. A web user may simply be navigating or attempting some sort of transaction, such as shopping. The author, Andrei Broder, worked at Alta Vista and then IBM.
Pace layering in ia is a paper by D. Grant Campbell and Karl V. Fast from the Faculty of Information and Media Studies, University of Western Ontario. They bring pace layering theories from ecology and environmental science into information architecture, viewing ia as an “ecology”. Basically, ecologists have noted that events occurring over different timescales interact to affect an environment – something like the lowering of the water table would be a slow event, but a flash flood would be a fast event. Only by looking at the ways these differently “paced layers” interact, can you predict how the local environment will respond. They propose that the underlying ia of website, with taxonomies and embedded nvigation structures etc., is a slow layer but that folksonomies bubble away as a fast layer of the site, changing rapidly and responding quickly. They suggest that the most stable structure will be one that can accommodate both fast-moving and slow-moving layers and that the slow layer must be robust and flexible enough to adjust itself to pressures from the fast layer.
I don’t think I have grasped all the implications of this, but my first impression is that it fits well with the “best of both worlds” approach – encouraging social tagging but not relying on it for critical information management, while using the folksonomic tags as feedback for updating and reviewing taxonomies.
Getting Started in Information Architecture for the Web contains some handy tips for novice information architects.
Edited by Alan Gilchrist and Barry Mahon (Facet; 2004). There were a couple of chapters on taxonomies. The book provides a very easy to read selection of essays from industry practitioners covering a range of IA themes. Problems for multinational taxonomies included the differences in English language usage and company structure between US and European companies.
In arguing for investment in IA, (page 196) “reducing search time and frustration, enhancing knowledge sharing, are goals whose performance can be measured. Reducing the risk of litigation or of losing customers may also be used as sound arguments.”
Here’s a handy definition of a corporate taxonomy, from TFPL:
“TFPL takes the view that a ‘corporate taxonomy’ can be viewed as an enterprise-wide master file of the vocabularies and their structures, used or for use, across the enterprise, and from which specific tools may be derived for various purposes, of which navigation and search support are the most prominent.”
I found this to be a useful article on usability issues.30 Usability Issues To Be Aware Of | Know-How | Smashing Magazine
There is a handy glossary and a lot of comments. I particularly liked the way you can assign meaning by juxtaposition. I come across this all the time in text and it’s interesting to see it works just as well – if not better – purely visually.
I’ve recently had fascinating conversations with two professional taxonomists – one at EDS and one at the BBC – and both use very different but imaginative and innovative combinations of folksonomic and traditional taxonomic procedures.
All the best taxonomists advocate consulting as much as possible with your users, which is obvious, and a folksonomy is pretty much a glorified mass user consultation exercise. But why stop with the consultation stage?
You still get an awful lot of noise to your signal in folksonomies and the best way to clear that is still to apply some trained thoughtful evaluation – the principles of taxonomy. The combined approach gives you the best of both worlds – gather the tags as a folksonomy (you still need a critical mass of taggers), and then do a bit of pruning and tidying to make them work properly. Ideal!
This was a dinky little podcast on
A fairly light and simple introduction but with a couple of good examples.
I particularly liked the description of information architecture as the art of digital librarianship.